Managed IT Support Services
We take full ownership of your IT infrastructure leaving you to manage your business. Our Pro-Active 24/7 Support can include all things IT support related, all bundled into one single per user per month fixed cost. Discover the difference with iTG’s no quibble comprehensive Pro-Active support services.
Pro -Active managed iT support services for one single cost per month covers all aspects of your iT including 24/7 monitoring, health checks and iT reviews.
Pro Active Helpdesk
Unlimited fully managed Pro-Active iT Support covering your entire Digital Infrastructure. We become your virtual iT department, meaning you always have value for money.
24/7 Monitoring
We can monitor and diagnose your entire PC and Server network with intelligent software agents, reporting back to our Helpdesk for review and intervention on 24/7 basis.
High Uptime
iTG CloudBase Disaster Recovery solution provides organisations with an effective safety net, focussed on getting business critical systems back up and running.
Hardware & Software
iTG are a Dell Direct Partner and a Microsoft certified software specialists. We design and deploy total cost effective total infrastructure solutions, with a in house workshop for testing and repairs.
https://www.youtube.com/watch?v=ICr_bOuM9Zo
Pro-Active, Managed IT Support
Why Choose iTG?
- Dell partner direct status gives us access to a higher tier of Dell support for faster warranty repairs.
- Full data recovery from a secure off site replication in ISO accredited data centres.
- Dedicated staff that understand you and your business needs.
- Unlimited fully managed Pro-Active iT Support covering your entire Digital Infrastructure.
- One fixed monthly fee for iT Support caps your budget and insures against unexpected support costs.
- Predict failures before they happen.
- Transparent support escalations with reporting to view logged calls and resolutions
- Fast escalated and guaranteed SLA for business critical onsite support.
- Regular health checks and comprehensive iT details enable us to take ownership and fix issues quickly.
Since 1998 iTG has provided a friendly professional customer focused range of iT Solutions. We are the ideal partner to help any business build the perfect Digital Infrastructure.
Pro-Active iT Support & Helpdesk
Fixed cost unlimited IT support from our dedicated team of engineers. Your entire infrastructure is our responsibility and all at a remarkably low cost at £25 per user per month. Contact us for a free assessment you have everything to gain and nothing to lose.
Onsite Support & Installations
Twenty years experience of meticulously planned and delivered installations and all at a fixed cost are available as standard to our clients. We consult and manage the entire process from moving premises to upgrading any size of network in the UK.
Hardware & Software
iTG have built, specified and delivered hardware and software solutions since 1998. As an Apple and Dell Preferred reseller we provide clients with the best service and installed prices in the UK and workshop repair engineers.
High Uptime & Disaster Recovery
iTG don’t just provide iT Support we provide you with an insurance policy for your business network. We deliver high availability for a fixed cost with no hidden extra charges when you need most need our support.
Case Study
Our bespoke solution for Cheshire Demolition.
We approached iTG Group to take control of all our IT on a recommendation from another one of their clients. They came to site and conducted a thorough audit and provided us a complete solution and recommended their Pro Active Support package.
We were recommended to replace hardware for only those machines not fit for our purpose, software was recommended and implemented and they offered their OneVoice solution as a more cost effective solution for our phone network. Our whole digital infrastructure is now handled by iTG along with our 2 websites taking all the pain and pressure off us.
We take pride in our high standards of customer service
Take a look at some recent client feedback.
“For Manchester Camerata the ITG difference is the friendly and speedy response we get, flexible billing depending on our needs and most importantly a technically competent team who understand how IT affects our business.”
Manchester CamerataChristopher Pearson, IT Manager
“Since 2005 ITG have provided Fish with a full range of IT support including: supply and installation of equipment, on-site support, live TeamViewer remote support, monthly system and hardware reviews and database migration.”
Fish Engineering LtdRichard Bleasdale, Director
“As a company that is continuously growing, iTG have provided an excellent service helping us to understand all the technical jargon and provide the most effective bespoke service. Each member of staff we have dealt with have been incredibly friendly and helpful.”
TechnoprintToni Webster, Production Admin
“Egenera and iTG have the kind of relationship that results in robust and reliable IT services which provide peace-of-mind for business owners so they can focus on their business not their IT. ”
EgeneraKevin Kerrigan, CEO
“The iTG team have tackled a wide range of projects for us. Every time we speak to them we know we’re going to get great service and, critically, a ‘let’s make this happen’ approach from iTG's personable team. Put simply, iTG takes away the stresses of running your IT services.”
K7 MediaPhil Birchenall, Projects Director
“We’ve used ITG from memory for over 15 years. Wouldn’t go anywhere else as they know our requirements and their help / knowledge is vast. ITG’s staff are friendly and nothing is ever too much trouble. A solution is always found to any problem we have.”
Kettle & Talbot LtdRob Talbot, Director
“Having used iTG for many years we would have no hesitation in recommending them. The whole team has a broad knowledge base with each member having their individual areas of expertise. It is rare not to have issues resolved quickly, politely and on the first support call. ”
Harvey Scott CheshireSimon Hardy, Director
“ITG has supported Amtri Veritas with IT services for more than 10 years. I really value their quick response and willingness to go the extra mile. I like working with the team at ITG and will continue to do so!”
Amtri VeritasEline Beun, Managing Director
“iTG have been providing our IT Support for many years. We have found them to be discreet/prompt with first class engineers and remote support. Transparent charging with a range of support packages.”
Capesthorne Hall EstateChristine Mountney, Manager
“Just a few words to say thank you to the ITG Team. We have always found ITG to be very professional and attentive to our business needs. Their help with the relocation of ISS to new offices and the new web site development were first class. ”
ISS UKKevin Rose, Director